Saturday, 25 June 2011

So that's why my order was three weeks late...

So Wayland Games have come out and declared they won't be stocking Finecast because of its quality issues, all the while presenting themselves as the heroes of the hobby.


Some of the "issues" they declared were absolutely laughable, a stray air bubble here or there, some of the "issues" appear to actually be part of the sculpt themselves - jagged armour plate on an Orc and some of the "issues" were just plain ridiculous. I don't care how you present it, a stray hair in the packaging is not a fault nor is it grounds to drop the range.

I'm sure those who were kept waiting three weeks for their orders while Wayland pissed about taking pictures of miscellaneous man hair are absolutely delighted for the reason for the delays. And no doubt they were equally delighted when it took days for any reply to our enquiries was made and that several items were dropped from orders without explanation, all of which had nothing to do with Finecast.
Perhaps Wayland before you criticise other companies practices you should get your own house in order.

As for their supposed status as "Hobby heroes", again bullcrap. This was nothing but a publicity stunt to save face when GW stops supplying them after their public flaunting of GW's new international sales policy.

So drop whatever you want Wayland Games, criticise whatever company you want, but i certainly will be recommending to my friends and fellow gamers to stay clear of ordering from you, because of your shoddy dispatch times and your absolutely terrible levels of customer service.


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